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Got ours last Thursday.The envelope looked like it had been opened as the tickets were sticking out of the top of it.Luckily our postie is probably an Ipswich fan. I did email the box office about using those cheap envelopes with the serrated bit for easy opening,and they replied that they were looking into it.A bit like the majority of the post office workers who also looked into it.
There’s a note on the website to email the club no earlier than I think Tuesday if a Charlton ticket hasn’t arrived yet as mine hasn’t. A particular ballache at Charlton given the location of the ticket office if you’re arriving less than half an hour before KO though I’m excited to see how their stewarding has improved.