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I now have a hole in my roof which has been leaking for a week, thankfully got some people coming around today as it’s absolutely going to pelt it down tomorrow and I’m still anxious if the repair will do its job. The guy is 100% confident it’ll be fine as it’s a routine repair but I’ve never been through this before.
I now have a hole in my roof which has been leaking for a week, thankfully got some people coming around today as it’s absolutely going to pelt it down tomorrow and I’m still anxious if the repair will do its job. The guy is 100% confident it’ll be fine as it’s a routine repair but I’ve never been through this before.
[Post edited 14 Jan 8:12]
Was it a contact injury ?
Those possessed by devils, try and keep them under control a bit, can't you ?
My roof has been (fingers crossed) fixed now. I did say to the guy how confident was he it would be OK what with the heavy rain due tomorrow and he said "pay me a third now and the rest once you're satisfied there's no leak. If it does leak tomorrow, call me straightaway".
I thought that was quite refreshing as most would probably say it's all OK, ask for full payment then don't return your calls when you have Niagara Falls in your loft.
Drove from Midlands to Portsmouth, via Horsham. Cats and Dogs most of the way. Plenty of lying water. Floods almost.
"Travel is fatal to prejudice, bigotry and narrow-mindedness, and many of our people need it sorely on these accounts. Broad, wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the Earth all one's lifetime." (Mark Twain)
Find me on twitter @derbyhoop and now on Bluesky
My roof has been (fingers crossed) fixed now. I did say to the guy how confident was he it would be OK what with the heavy rain due tomorrow and he said "pay me a third now and the rest once you're satisfied there's no leak. If it does leak tomorrow, call me straightaway".
I thought that was quite refreshing as most would probably say it's all OK, ask for full payment then don't return your calls when you have Niagara Falls in your loft.
[Post edited 14 Jan 17:38]
Do you mind asking which areas does your roofer cover?
I'm looking for one, decent ones are hard to find.
My roof has been (fingers crossed) fixed now. I did say to the guy how confident was he it would be OK what with the heavy rain due tomorrow and he said "pay me a third now and the rest once you're satisfied there's no leak. If it does leak tomorrow, call me straightaway".
I thought that was quite refreshing as most would probably say it's all OK, ask for full payment then don't return your calls when you have Niagara Falls in your loft.
[Post edited 14 Jan 17:38]
The tradesman is a keeper, someone in an ever decreasing number within the industry. I've employed his type of business policy my whole working life, personally rewarding and pays big dividends in the end. Everyone who works for or with me knows my position re customer service / satisfaction, yet even today I had to 'roast' an employee for adopting the 'tail light guarantee' on a small repair job we were performing. It's effing piss off to think if I hadn't shown up on the job he'd have walked away and said nothing.
FYI - a tail light guarantee refers to a contractor who's liability ends when you can no longer see their truck lights.
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